SAMEH MATOOQ

SALES EXECUTIVE

UAE – Dubai

Profile summary

Driven to enhance company growth by fostering customer satisfaction through efficient, empathetic, and proactive support. Known for quick response times, active listening, and a thorough understanding of client needs to deliver tailored solutions. Skilled in converting potential leads by clearly communicating product value and benefits, effectively persuading customers to engage with the company’s offerings. Strong time management skills enable precise attention to each client, ensuring personalized service within suitable timeframes to maximize satisfaction and loyalty.

Key skills

Skills
Communication SkillsActive ListeningNegotiation SkillsProduct KnowledgeTime ManagementProblem-SolvingPersuasion and InfluencePresentation SkillsClosing TechniquesProspecting SkillsObjection HandlingTeam CollaborationGoal OrientationNetworking SkillsSelf-MotivationCRM Software Proficiency (e.g., Salesforce, HubSpot)Data Analysis and InterpretationSocial SellingDigital Marketing FundamentalsSales Automation Tools

Professional experience

BANKING TRAINEEAug 2024 - Sep 2024
ALBARAKA BANK

 Gained hands-on experience in essential banking functions, including customer service, financial transactions, account management, and basic loan processing.  Assisted customers with inquiries related to accounts, transactions, and bank services, improving customer satisfaction and communication skills.  Collaborated with banking teams on daily operations, including data entry, filing, and preparing documents for various financial services.  Analyzed financial data and reports under supervision, developing a foundational understanding of banking operations, risk management, and compliance.  Learned about banking regulations and compliance procedures, ensuring that all activities aligned with regulatory standards.

  • Gained hands-on experience in essential banking functions, including customer service, financial transactions, account management, and basic loan processing.
  • Assisted customers with inquiries related to accounts, transactions, and bank services, improving customer satisfaction and communication skills.
  • Collaborated with banking teams on daily operations, including data entry, filing, and preparing documents for various financial services.
  • Analyzed financial data and reports under supervision, developing a foundational understanding of banking operations, risk management, and compliance.
  • Learned about banking regulations and compliance procedures, ensuring that all activities aligned with regulatory standards.
SALES EXECUTIVE/FASHIONFeb 2020 - Oct 2021
TALIS GROUP

•SOLICIT ORDERS FROM NEW AND PROSPECTIVE CUSTOMERS IN A CERTAIN GEOGRAPHICAL AREA •SELL MANUFACTURED GARMENTS, ACCESSORIES, AND OTHER FASHION PRODUCTS TO FASHION BUYERS FROM WHOLESALE AND RETAIL STORES •HANDLE PRODUCT INQUIRIES OF CLIENTS •LISTEN TO CUSTOMER CONCERNS •ADDRESS PRODUCT-RELATED ISSUES •DEVELOP EFFICIENT MARKETING AND ADVERTISING STRATEGIES TO INCREASE SALES •ENLARGE CLIENT BASE BY DEVELOPING EXCELLENT CUSTOMER RELATIONS •SURVEY, ANALYZE AND PREPARE PROPOSALS FOR NEW PROSPECTS AND OLD CLIENTS

  • SOLICIT ORDERS FROM NEW AND PROSPECTIVE CUSTOMERS IN A CERTAIN GEOGRAPHICAL AREA
  • SELL MANUFACTURED GARMENTS, ACCESSORIES, AND OTHER FASHION PRODUCTS TO FASHION BUYERS FROM WHOLESALE AND RETAIL STORES
  • HANDLE PRODUCT INQUIRIES OF CLIENTS
  • LISTEN TO CUSTOMER CONCERNS
  • ADDRESS PRODUCT-RELATED ISSUES

Education

Bachelor's Degree, Business Administration – MarketingOct 2019 - Jun 2024
The Arab International University (AIU), Damascus